• Saqiba Sulman

  • Director IT & Business Development

Phone

+965-55083636

Email

saqibasulman@gmail.com

Gallery IT Projects

KARMA Classified Type Mobile App Development

  • Year: 2022
  • Client: Karma
  • URL: https://www.karma.com.kw/
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Project Overview:
KARMA Management seeks to redesign and redevelop their “Classified Type” mobile application for both iOS and Android platforms, aimed at facilitating the donation of used or old items to interested recipients. The app will serve two primary user groups: donors (advertisers) and recipients (the general audience).

Donors will register on the app, create a post for the items they wish to donate, and submit it for approval by KARMA Management before it becomes visible to the public. Posting items will be free of charge, and donor personal information will remain confidential.

Recipients will use the app to search for available items across various categories. They can reserve items online for a limited time at no cost and will be required to pay delivery charges based on the product’s weight and volume. After successfully completing their payment using KNET and/or credit card options, recipients will be able to track their delivery status, which will be managed directly by KARMA Administration. Note that real-time tracking is not included in this phase of the project.

The entire solution will be backed by a web-based Backend Administration System, allowing KARMA Management to effectively manage recipients, donors, sales orders, deliveries, and other essential features.

The proposed solution will adhere to industry best practices, ensuring an intuitive user interface and appealing design that aligns with the KARMA brand. The solution can be hosted on servers provided by KARMA Management or, if preferred, at MPP’s data center, with options for hosting charges and annual maintenance and support services.

Client:
KARMA Management

Stakeholders and Team:

  • KARMA Management Team
  • MPP Project Management Team
  • Design Team
  • Development Team

Role:
Lead Project Manager

Objectives:

  • Redesign and redevelop the KARMA mobile app for enhanced user experience.
  • Facilitate easy and secure donations of used items.
  • Ensure a seamless process for recipients to reserve and pay for items.

Scope of Work

Deliverables:

  • KARMA iOS Application: A fully functional mobile app for iOS users.
  • KARMA Android Application: A fully functional mobile app for Android users.
  • Payment Gateway Integration: Secure payment processing for donations and delivery charges.
  • Shipox Delivery Integration: Integration with Shipox for delivery management.
  • Back-End Administration System: A comprehensive system to manage donors, recipients, and orders.
  • Annual Hosting with Maintenance & Support Services (Optional): Ongoing support and hosting solutions.

Mobile App Breakdown Structure

(Include a breakdown of project phases such as planning, design, development, testing, and deployment, along with timelines and key milestones.)

Process:

  • Methodology: Agile
  • Phases:
    • Initiation: Conducted stakeholder meetings to define requirements and project scope.
    • Planning: Developed a detailed project plan, including timelines and resource allocations.
    • Execution:
      • Designed UI/UX for the mobile applications to enhance user engagement.
      • Developed both iOS and Android applications, integrating necessary features and functionalities.
      • Built the backend system for comprehensive management of operations.
    • Closure: Delivered the final product, gathered user feedback, and provided documentation.

Challenges and Solutions:

  • Challenge: Ensuring secure and user-friendly payment processing.
    • Solution: Collaborated with payment gateway providers to integrate secure solutions.

Results and Impact:

  • Successfully launched a mobile app that facilitates the donation process, enhancing community engagement.
  • Enabled recipients to easily find and reserve items, improving overall user satisfaction.
  • Established a robust backend system for efficient management of donations and deliveries.

Visuals:
(Include mockups or wireframes of the mobile apps, flowcharts of the user journey, and any performance metrics post-launch.)

Lessons Learned:

  • Continuous stakeholder engagement is key to refining features and ensuring user satisfaction.
  • Testing and iteration are crucial for delivering a user-friendly experience.

Testimonials: “The redesigned KARMA app has significantly improved our donation process, making it easier for our community to give and receive. The team at MPP has been instrumental in bringing our vision to life.” – [Stakeholder Name]